Privacy Policy

1. Welcome to LoanMilo

Welcome to LoanMilo! Your health, activity, and peace of mind are what drive us. This Privacy Policy explains how we handle the information you share when you use our mobile app ("the App") to track your fitness journey.

By using the App, you agree to the practices outlined here. We encourage you to read it carefully so you understand how your data is managed.

2. Definitions

Words starting with a capital letter are defined the same way as in our [App Terms of Service]. If anything isn't clear, please reach out to us.

3. Information We Gather and Why

To help you achieve your fitness goals and provide a seamless experience, we collect certain data. We prioritize security, encrypting your information and storing it safely at: https://server.loanmilo.com

The types of information we might collect include:

Account Basics: Your username, profile picture, and the email you use to sign up – essential for creating and managing your LoanMilo account.

Fitness & Health Data: Details about your workouts (type, duration, intensity), steps taken, heart rate (if connected via wearable), sleep patterns, and any health metrics you choose to log – this helps us track your progress and offer personalized insights.

Device Information: Your device model, operating system, and unique identifiers – used to ensure the App functions correctly and to optimize performance for your device.

Location Data: Basic location information, often derived from your device settings or workout routes – primarily used to map your runs/cycles or provide location-based fitness challenges (you can control this setting).

App Usage Patterns: How you interact with the App, features you use most, and content you engage with – helps us understand how you use LoanMilo and improve our features.

4. How We Use Your Data to Benefit You

We utilize your information solely to enrich your LoanMilo experience, comply with legal requirements, and maintain a secure environment. Specifically, this includes:

Verifying your identity and managing your LoanMilo profile.

Recording and displaying your activity, workout history, and progress charts.

Sending you workout reminders, achievement badges, and personalized fitness tips.

Analyzing your data to suggest new workouts or goals tailored to you.

Adhering to health, fitness, and data protection laws applicable to our services.

Offering customer support and troubleshooting any issues you encounter.

Continuously improving the App, personalizing your dashboard, and developing new fitness tools.

5. How Long We Keep Your Data

We retain your personal information only for as long as necessary to provide our services, for legitimate fitness tracking purposes, or as required by law.

You have the right to request the deletion of your account and associated data at any time. Please note that anonymized data may be kept for a limited time to analyze trends and improve our app for everyone. Certain records, like certified race finishes, might be retained longer for verification or administrative reasons if applicable.

6. Safeguarding Your Information

Protecting your data is paramount. We employ robust technical, organizational, and physical safeguards – including encryption and regular security audits – to keep your information secure.

Our systems are constantly monitored for potential vulnerabilities. While we strive for the highest security standards, no online system can be 100% immune to risk. We are committed to doing everything reasonably possible to protect your data.

7. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our App, services, or legal requirements. Significant changes will be communicated to you via in-app notifications or email.

We recommend reviewing this policy periodically. Your continued use of LoanMilo after a policy update indicates your acceptance of the revised terms.

8. Need Assistance?

Questions about your privacy or how we handle your data? We're here to assist.

Email: support@loanmilo.com

By using LoanMilo, you confirm that you have read, understood, and agree to this Privacy Policy and our approach to data management.